Privacy Policy

At Himhive, we recognize the importance of protecting your personal information and are committed to maintaining your privacy. We understand that purchases of intimate wellness products are personal, and we treat your data with the discretion it deserves. This Privacy Policy explains what information we collect, how we use it, and the measures we take to safeguard it. Himhive is operated by Rocket Happy Ecommerce LLC.

Information We Collect

When you visit or make a purchase from himhive.shop, we may collect:

• Order information: your name, email address, shipping address, billing address, and payment details, which are required to process and deliver your order.
• Account and contact information: details you provide when you create an account, join our mailing list, or contact us for support.
• Device information: your IP address, browser type, time zone, and data about how you browse our store, collected through cookies and similar technologies.

How We Use Your Information

We use your information to:

• Process, fulfill, and ship your orders, and send order confirmations and shipping updates;
• Respond to customer service requests;
• Screen orders for potential risk or fraud;
• Improve and optimize our store and product range;
• Send you marketing emails, only if you have opted in to receive them.

Cookies

Our store uses cookies and similar technologies to keep your cart working, remember your preferences, and understand how visitors use our site. You can control or disable cookies through your browser settings, though some parts of the store may not function properly without them.

Payment Processing

Our store is hosted on Shopify. Payments are processed through Shopify's secure payment infrastructure and its supported payment providers. Payment data is encrypted and handled in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Himhive does not store your full card details on its own systems.

Sharing Your Information

We share your personal information only with third parties who help us operate the store and serve you, such as Shopify (our e-commerce platform), payment processors, and shipping and fulfillment partners who need your delivery details to get your order to you. We do not sell your personal information. We may also disclose information where required to comply with applicable laws, a subpoena, or other lawful requests.

Email Marketing and Opt-Out

If you have opted in to our mailing list, we may send you emails about products, offers, and store updates. You can opt out at any time by clicking the unsubscribe link in any marketing email or by contacting us at care@himhive.shop.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our website uses Secure Socket Layer (SSL) encryption for information transmitted online.

Data Retention

When you place an order, we retain your order information for our records unless and until you ask us to delete it, subject to any legal record-keeping obligations.

Your Rights

Depending on where you live, you may have the right to access the personal information we hold about you, ask that it be corrected or deleted, or object to certain processing. To exercise these rights, contact us at care@himhive.shop.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. The current version will always be posted on this page.

Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us:

• Email: care@himhive.shop
• Mail: Rocket Happy Ecommerce LLC, 1942 Broadway St Ste 314C, Boulder, CO 80302, United States